FAQs

How Do You Calibrate My New Windshield?

Windshield replacement has gotten more technical as car technology has advanced. Gone are the days of simply replacing a piece of glass. As vehicles become more and more high-tech, maintenance becomes more intricate. Of course, as technology advances, so does the expertise of technicians and...Continue Reading »

How Do I Clean My New Windshield?

Did you recently get a windshield replacement? That is great news! Your car is now functioning at full capacity to keep you and your family safe during commutes. That said, you might be wondering how to take care of it. For instance, how long do you have to wait before you can wash the car –...Continue Reading »

What is the Cost for Replacing a Windshield Without Insurance?

Previously found on: https://www.glassusa.com/blog/how-much-does-it-cost-to-replace-a-windshield-without-insurance/ There are few things more unsafe than driving a vehicle with a damaged windshield. Of course, if you do not have car insurance, it may feel like getting it repaired or replaced is...Continue Reading »

How Do You Schedule an Appointment with Glass America?

Your windshield is damaged! What do you do now? Whether or not you have auto insurance, getting your windshield repaired as soon as possible is crucial to prevent further damage. Not to mention, any damage that affects the structural integrity of the vehicle, which puts you and your passengers in...Continue Reading »

Are Your Technicians Certified?

Glass America is one of the leading companies for auto glass replacement and repair. In order to hold this kind of ranking and trust, we uphold the highest standards of quality, professionalism, and certification possible. One way that this is accomplished is by ensuring our 300+ technicians are...Continue Reading »

What Happens If My Technician Does Not Show up or Reschedules My Appointment?

At Glass America, your safety and customer service are our number one priority. We understand how important it is that you get your windshield replaced or repaired as soon as possible. For this reason, we believe that even if your chip or crack seems minor, you should have it inspected by a...Continue Reading »

Does Glass America Service Cars over 20 Years Old?

Are you concerned your vehicle might be too “old” for a Glass America auto glass repair or replacement? Fixing up vintage cars or a vehicle over 20 years old can be extremely difficult because it can be challenging to locate the right parts. Thankfully, Glass America not only understands this...Continue Reading »

What if I Need to Reschedule My Appointment?

If you have scheduled an appointment with Glass America but something has come up and you need to reschedule your appointment, do not worry, we know life happens – call our dispatch team directly at (833) CAR-GLAS (833 227-4527). Whether your appointment is today or next week, do not hesitate to...Continue Reading »

How Do You Communicate with Your Technicians?

When you are in a pinch, you want quick and easy communication with the person who can help you. Chances are if you contact Glass America, you are in need of quick assistance. Thankfully, all points of contact are routed to the correct location through our corporate office. Whether you are using...Continue Reading »

What is Auto Glass Encapsulation?

Auto glass encapsulation is a process to obtain a frame around the glass by injecting a polymer on its border through a framing mold. It is also referred to as the glass assembly part because it serves as a solution for car fittings and aesthetics. The rim is formed with the material as it cools...Continue Reading »

How Do I Make a Glass Claim with My Insurance?

Does your vehicle have damage to the windshield or other auto glass? Are you ready to schedule your appointment with us? If you would like to file a glass claim with your insurance company, we are happy to help make that happen. We can help you as fast as 1-2-3. 1. Visit the Instant Quote page on...Continue Reading »

After the Restrictions Ease, How is Glass America Handling Safety and Regulations?

The world has been in disarray for almost two years. Everything we knew to be normal had to change, and now it has certainly become a “new normal.” There are habits we have adopted that should likely stay with us to always keep us and the people around us safe. We want you to know that...Continue Reading »

How Do I Make an Auto Glass Insurance Claim for My Customer?

If you are an agent or work with an insurance firm, Glass America has made it easy for you to make claims on behalf of your customers via this form. Let’s imagine a scenario where a policyholder has been in an accident. Their windshield is completely destroyed, and they need a new one as...Continue Reading »

How Do I Schedule an Auto Glass Appointment for a Company Vehicle?

Numerous businesses have a fleet of company vehicles. Regardless of your industry – mobile pet grooming, event catering, restaurant delivery, floral delivery, plumber, etc. –branded company vehicles create visibility across the community, and the consumer receiving the goods or service...Continue Reading »

What Does a Day in the Life of an Auto Glass Technician Look Like?

A day in the life of an Auto Glass Technician looks different for every member of the Glass America team. There is no opportunity for boredom or getting into a career rut when the industry is ever-changing and each day is filled with unique job assignments. An Auto Glass Technician begins their...Continue Reading »

What is the Training Process for Installing Auto Glass?

To enter the industry, you do not need to have any prior knowledge. If you enjoy working with your hands, are detail-oriented, and are a hard worker, this is the right place for you. Auto glass training starts from the basics, all the way to advanced level craftsmanship. However, even those who...Continue Reading »

How to Avoid Insurance Scams and Windshield Replacement Fraud?

If you have watched the news recently, you have likely seen several reports on both the increased rate of scams occurring to millions of Americans, as well as global supply chain issues. Unfortunately, the auto glass industry has been affected by both of these crises. The good news is, however,...Continue Reading »

How to Know if My Windshield Should be Replaced or Repaired?

The damage to your windshield may be obvious. However, whether the damage means you need a windshield replacement or repair may not be. To avoid being scammed into a replacement when all you need is a repair, it is important to understand what constitutes either option. First of all, a scammer...Continue Reading »

What is Considered Quality When It Comes to Auto Glass?

When you purchase a brand new vehicle, you expect it to only have the best of the best quality parts. That means, should there ever be a time when something needs to be replaced, you should expect nothing but something of equal or greater value in its place. The same goes for auto glass. At the...Continue Reading »

What is the Best Way to Remove Ice from My Windshield?

Winter is a cold season, yes, but for some, it is a season of sleet, snow, freezing rain. This means your car is constantly under harsh conditions, and preventing damage means knowing how to maintain and manage the issues. In the event of an icy windshield, what is the best way to remove that pesky...Continue Reading »

What is Windscreen Technology?

Vehicle technology is constantly evolving and improving at astonishing rates. As a consumer, you simply blink and the cars on the road have incredible new safety features and capabilities – like augmented reality and driverless cars. However, some of the most fascinating advancements come in...Continue Reading »

How Long Can You Go Before I Need a Windshield Repair or Replacement?

The words replacement and repair mean very different things – and they probably mean very different dollar signs. Whether or not damage to your windshield needs a replacement or repair is completely dependent on what the damage is, where it is, and how it can be remedied. However, one fact...Continue Reading »

Is There a Contract for Windshield Replacement?

There is no contract for windshield replacement. If you are working with your automobile insurance for your windshield replacement, we will run it through them or your agent can submit the claim through our website. If you have recently been in an accident or nature has, over time, caused damage...Continue Reading »

Is There a Warranty on Your Work?

Yes! Glass America provides only the best possible service which is guaranteed to last. If there is something wrong with your auto glass after your appointment, our customer support team will put you in contact with the designated person on our team to ensure you receive a follow-up service to...Continue Reading »

What is a Windscreen?

In North America, the large piece of glass at the front of a vehicle (aircraft, car, bus, motorbike, truck, train, boat, or streetcar) that provides visibility and protection from the elements is called a windshield. Meanwhile, the same part of a vehicle is called a “windscreen” in...Continue Reading »

Why Did My Windshield Crack with Little Force?

Not all cracks are created equal. Damage to a windshield is often repairable and does not need an entire replacement. However, understanding the crack and its cause is important when contacting an auto glass technician. Windshields can crack for several reasons: · Existing defects –...Continue Reading »

Do Glass America Shops Have Auto Glass Repair Licenses?

Absolutely! Glass America is proud to be a recognized auto glass industry leader. As a registered member of the National Glass Association (NGA), Independent Glass Association (IGA), and Auto Glass Safety Council (AGSC), Glass America takes great pride in meeting and exceeding the criteria of the...Continue Reading »

Do You Offer Auto Glass Deals When Paying in Cash?

We do not offer deals for customers paying in cash, but we do offer a $20 discount for any of our in-shop services. Whether you’re looking for auto glass repair or replacement, we have locations nationwide to serve you. If you bring your vehicle into one of our shops for service, we will...Continue Reading »

How Do I Get My Glass Fast?

At Glass America, we understand the need for safety and that you can’t safely drive your car with a damaged windshield. That’s why we make speed and efficiency two of our main priorities when repairing or replacing your auto glass. If you just noticed the damage to your auto glass,...Continue Reading »

What Happens if My Rental Car Windshield Cracks?

Driving a rental car when traveling or when having repairs done to your own car means learning how to use the rental car’s features rather quickly. And if your rental is larger or smaller than the car you are accustomed to driving, it can take a bit to get used to it. When driving a rental...Continue Reading »

Where is the Closest Glass America near Me?

Glass America has brick-and-mortar shops nationwide – you can find us in 37 states across the country! To find the closest location to you, visit our website, select your state, and then select the location most conveniently located for you. You can also find the closest location to you by...Continue Reading »

Can I Replace My Car Windows?

Yes! Glass America offers a variety of services including replacing car windows, in addition to windshields. We are one of the largest independently-owned auto glass companies in the country and have been America's trusted choice since 1999. Whether it's your front windshield, rear window,...Continue Reading »

Is it expensive to add advanced safety systems to cars?

Advanced safety systems are features that help you, the driver, stay extra safe while driving or parking your car. They are technological advancements that minimize human error. Nowadays, many vehicles come equipped with some of these features, while others can be purchased as add-ons. Take a look...Continue Reading »

Where is the VIN Number on a Car?

A VIN (Vehicle Identification Number) is a unique identifying code given to a vehicle when it’s manufactured. Your car’s VIN provides a wealth of information from engine type to any accidents to product recalls. Police can even use your car’s VIN to determine if it was involved in...Continue Reading »

Where can I find low-price auto glass?

When repairing or replacing your auto glass, you never want to sacrifice quality for affordability. But what if you could have the best of both worlds? With Glass America, you can. We know that windshield damage always seems to happen at the most inconvenient times and we understand that you don't...Continue Reading »

Why is it important to repair an auto glass chip?

Fixing a small chip now can save you the hassle and cost of replacing the entire windshield later. Small chips can lead to large cracks requiring complete windshield replacement - nobody wants that! Here’s why you should never ignore a chip in your auto glass: · Chips can quickly...Continue Reading »

How to clean lovebugs off the windshield?

Despite its name, the lovebug is not loveable at all. Although they do not bite or sting humans, they can present some real hazards to your car. Their name comes from the fact that they are usually paired together with a “mate.” They’ll attach their bodies to their mate and fly in...Continue Reading »

How to remove water spots from auto glass?

There are countless causes why annoying water spots form on your auto glass - rain, snow, lawn sprinklers, and leaking roof gutters are all possible culprits. Water spots form when mineral-laden water is left to dry rather than being wiped off the glass. As the water evaporates, minerals are left...Continue Reading »

Who invented the windshield wiper?

We depend on windshield wipers to help us navigate the roads during rainy weather.  They also come in handy to clean gunk off of our windshields.  So, who invented the trusty windshield wiper?   In 1902, Mary Anderson was visiting New York City from Alabama.  Riding a streetcar...Continue Reading »

How to take windshield wipers off?

It’s recommended that you change your windshield wiper blades every six months or so.  This will ensure optimal visibility as you drive and prevent scratches from worn-out blades on your windshield.   Here’s a step-by-step guide to removing your wipers, and how to install new...Continue Reading »

How Do I Find a Windshield Replacement Near Me?

Glass America is one of the most preferred (and referred) auto glass replacement companies by customers and insurance companies - and with good reason. Our customer service specialists will make scheduling your windshield or auto glass replacement easy. We promise to make your windshield...Continue Reading »

Are DIY Windshield Repair Kits Safe?

Just because windshield repair kits are typically inexpensive, does not mean they are a good solution or the safest option.  You don't want to mess around when it comes to repairing chipped or cracked windshield glass.  Having professionals like Glass America repair your vehicle’s...Continue Reading »

What is the Regulation of Windshield Repair Practices?

In 1970 the United States government formed the National Highway Traffic Safety Administration (NHTSA).  The NHTSA created the Federal Motor Vehicle Safety Standards, which included several automotive glass regulations: Standards for the transparency of auto glass. Standards for the...Continue Reading »

What are the Risks of DIY Windshield Repair?

It may be tempting to use a DIY auto glass repair kit to fix the crack or chip in your windshield, but we strongly advise against it.  Here are some of the risks associated with DIY windshield repair: Toxic ProductsAuto glass repair kits come with a clear liquid resin to be injected into...Continue Reading »

Is There a Difference in the Quality of Auto Glass?

The short answer is - yes!  But rest assured, Glass America only uses the best quality auto glass on the market.  Whether it’s Original Equipment Manufacturer (OEM) glass or an aftermarket brand, we only present the best auto glass options to our customers, as your safety, the...Continue Reading »

How long does it take to replace a windshield?

The length of time it takes to replace a windshield can vary depending on a number of factors such as the make and model of the vehicle, the type of windshield being installed, and the experience and efficiency of the technician doing the work. Windshield replacement typically takes about an hour...Continue Reading »

Should I use insurance to replace the windshield?

Whether or not to use insurance to replace your windshield depends on several factors, including your insurance policy, the cost of the replacement, and the deductible you would need to pay. If you have comprehensive insurance coverage, it may cover the cost of replacing your windshield. However,...Continue Reading »

Do you need to replace auto glass that is only cracked or scratched?

The short answer is, typically, no.  But there are some caveats.   If your windshield has some scratches and perhaps a small chip, a simple and quick repair might be all you need.  Our Glass America-certified technicians can fill chips to improve visibility and prevent those chips...Continue Reading »

Where Do You Get a Windshield Replaced?

Windshield damage always seems to happen at the most inconvenient times - we get it.  Your windshield is a crucial part of your vehicle and largely responsible for your safety. Replacing a windshield is not something you should do yourself.  It’s always best to trust professionals...Continue Reading »

Can a windshield crack or shatter from intense heat?

Yes, a windshield can crack or shatter from intense heat, but it typically requires extremely high temperatures or a combination of factors to cause this. Here are some ways in which intense heat can damage a windshield: Sunlight and Magnification: On a hot, sunny day, the sunlight can be...Continue Reading »

How long to leave the tape on after windshield replacement?

The length of time you should leave tape on after a windshield replacement can vary depending on the instructions provided by the auto glass technician, as well as the type of adhesive used. In general, most technicians will recommend leaving the tape on for at least 24-48 hours after the...Continue Reading »

What month should you winterize your car?

The specific month to winterize your car can vary depending on your location and the climate of the region. In general, we advise you to start preparing your car for winter before the colder weather sets in and potentially brings snow, ice, and other winter driving challenges. In colder climates...Continue Reading »

How do I protect my engine from freezing?

Protecting your engine from freezing is crucial, especially during cold weather. Here are some tips to help prevent your engine from freezing: Use Antifreeze/Coolant: Make sure your engine's cooling system has the correct mixture of antifreeze and water. The recommended ratio is typically 50:50....Continue Reading »

What is a windshield made out of?

Your vehicle’s windshield is typically made of laminated safety glass. It's a specialized type of glass composed of two layers of glass with a layer of polyvinyl butyral (PVB) sandwiched in between. This design enhances safety, visibility, and structural integrity by preventing the glass from...Continue Reading »

How thick is the glass in a windshield?

The thickness of your windshield’s glass can vary based on the make and model of your vehicle. However, the standard thickness generally falls between 4.76mm (0.1875 inches) to 6.35mm (0.25 inches). Windshield glass is not uniform in thickness; it is designed with multiple layers for safety...Continue Reading »

How long does it take for a new windshield to cure?

The time it takes for a new windshield to cure can vary depending on several factors including; the type of adhesive used, environmental conditions, and the specific instructions provided by the installer. However, a general guideline for the curing process is typically around 24 hours. See a...Continue Reading »

Is it okay if it rains after a windshield replacement?

Yes, it's generally okay if it rains after a windshield replacement, but there are some important considerations to keep in mind: Curing Time Most modern adhesives used in windshield replacement are designed to cure rapidly, often within an hour or so. The exact curing time may vary depending on...Continue Reading »